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New scheduling tool

Just wondering if anyone's store has started using the new scheduling tool? Has it been better or worse than manager's doing the scheduling? Is it good for flexible schedules or limited availability? We have a couple employees(myself included) who only work 1 or 2 days a week, does it allow us to keep our original availability?


Aug. 21st, 2015 06:01 pm (UTC)
RE: Dayforce
Set scheduling does not account for the needs of the business (no seasonality, sales trends, etc.) Furthermore, it does not foster a system of cross training since booksellers are locked into particular shifts in particular departments.

There's a lot of uncertainty about the new system. The best approach is to wait and see until the rollout. Fear mongering helps no one.

My understanding of day force is that not much is going to actually change. Managers will create ideal DAS', based on the current workload requirements, and day force simply plugs booksellers in based on availability and training (the longest, most inefficient part of scheduling)

I see no correlation of this bad for customer service and I highly doubt managers will be fired for altering schedules.

Furthermore, I applaud the company for continuing what had become a trend of fleshing out inefficiencies and putting systems in place to enhance productivity and save costs (no pay stubs for dd in weekly store mail, stickering Lego at distribution, hr access being robustly improved, no Discovery Weekend, taleo-this one is debatable, cycle counts on pdt and hopefully, day force).
Sep. 7th, 2015 05:29 pm (UTC)
Re: Dayforce
Dayforce seems put to put everyone in every department they are trained for very randomly, i.e. I have shifts at Cashwrap, CS, Digital and Kids, where previously I would very rarely get shifts other than cashwrap. Also, it schedules based on last years performance daily, so sometimes we may have 3 people at CW when it is dead since last year we had a bookfair or just a high influx of people. Only problem the shifts are very random shifts, I.e. 6:15 to 11 pm at Cashwrap with break coverage from 7pm to 7:45pm. Not to mention you have to request shifts at least a month in advaced.
Oct. 13th, 2015 11:09 pm (UTC)
Re: Dayforce
Any program with FORCE in the title should be suspect: Of course it's Canadian -- remember, they didn't have slavery or indentured servitude to sully their image.
This is a glimpse of the future. Better watch out!
Nov. 24th, 2015 02:57 pm (UTC)
Re: Dayforce
Found the Dayforce paid shill.
Jan. 14th, 2016 07:39 pm (UTC)
Re: Dayforce
I waited. It stinks. No book sellers closing, several people in music, no cahsiers- just a royal mess. Days where we have 5 people closing on the floor and days where we have 1. Some mistakes are caught but often not quick enough to fix and the book sellers pay.


Barnes & Noble bookseller breakroom

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